Customer feedback: How online retailers can optimally use it

Online shoppers let online retailers know in numerous ways how satisfied or dissatisfied they have been with a purchase. Yet how can online retailers...

Focus on the purchasing habits of the French people in order...

Earlier this year, E-commerce One to One and Content Square revealed the different surfing habits of Internet users worldwide in their international study. We all...

UX is the new brand

If Apple, Uber and Amazon have one thing in common, it’s the way they have succeeded in changing customer consumption by blurring the distinction...

Focus on the purchasing habits of the Spanish people in order...

Earlier this year, E-commerce One-to-One and Content Square revealed the different surfing habits of Internet users worldwide in their international study. We all know that...

The changing role of retail stores

Despite the digitalisation of retail, the physical stores space remains important. If we take a leap forward in time, I believe this will remain...

Going for a digital pivot in retail?

The web has established itself worldwide. These past few years, we have seen how many new innovations and new technologies have deeply changed consumers’...

Technology in store(s)

Interactive mirrors, augmented reality, 3D-printing – it’s only logical that recently held Paris Retail Week expo played host to many high tech novelties. But...

Focus on the buying habits of Germans and good reflexes to...

E-commerce One to One and Content Square revealed early in this year the different surfing habits of Internet users worldwide through an international study. Quality...

The World tour of innovative retail: #CX, Entertainment, robots and virtual...

How to attract customers in Store when Ecommerce, Social-Commerce and Mobile Commerce are booming? This question concerns all the retailers in the world. Here...

Travel retail: Flying High

"Travel retail is a very exciting growth industry within the retail sector and many stores are using travel hubs to showcase new ideas, using...