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Monthly Archives: November 2017

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When The Digital Economy Shakes Up Innovation

Every year, our businesses invest colossal sums in R&D (also known as innovation). Obviously, these sums are subsidised to a fair extent by our...
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The phygital conciergerie to strengthen the brand-consumer relationship

In is this era of proliferating "devices" and "touchpoints" (points of contact), customers enjoy a new autonomy and freedom to buy anything, anywhere, at...