Customer feedback: How online retailers can optimally use it

Online shoppers let online retailers know in numerous ways how satisfied or dissatisfied they have been with a purchase. Yet how can online retailers...

UX is the new brand

If Apple, Uber and Amazon have one thing in common, it’s the way they have succeeded in changing customer consumption by blurring the distinction...

Going for a digital pivot in retail?

The web has established itself worldwide. These past few years, we have seen how many new innovations and new technologies have deeply changed consumers’...

The changing role of retail stores

Despite the digitalisation of retail, the physical stores space remains important. If we take a leap forward in time, I believe this will remain...

Travel retail: Flying High

"Travel retail is a very exciting growth industry within the retail sector and many stores are using travel hubs to showcase new ideas, using...

4 questions to Sophie Lubet

Director of the Retail Department at Comexposium Group - What are the current and future issues and evolutions for tomorrow’s retail industry?  We are actually living...

Connect Click & Collect services with Beacon technology for a global...

“Buy online, pick up in store!” These words sound like nothing more than an advertising catchphrase. Yet this trend is already a reality. Companies...

Focus on the buying habits of Germans and good reflexes to...

E-commerce One to One and Content Square revealed early in this year the different surfing habits of Internet users worldwide through an international study. Quality...

The World tour of innovative retail: #CX, Entertainment, robots and virtual...

How to attract customers in Store when Ecommerce, Social-Commerce and Mobile Commerce are booming? This question concerns all the retailers in the world. Here...

Focus on the purchasing habits of the French people in order...

Earlier this year, E-commerce One to One and Content Square revealed the different surfing habits of Internet users worldwide in their international study. We all...