Authors Posts by Dominique Ziegelmayer

Dominique Ziegelmayer

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After a few years in project management, IT Strategy and in-house consulting, Dr. Dominique Ziegelmayer wrote his doctoral thesis on text mining. He is now working as product executive responsible for strategic alignment and development. In his opinion, customer reviews are the new gold, especially in ecommerce.

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Online shoppers let online retailers know in numerous ways how satisfied or dissatisfied they have been with a purchase. Yet how can online retailers...